——Ren Zhengfei

　　Why should we be tolerant to all levels of supervisors? This is related to the nature of leadership. Any work involves two aspects: one is dealing with things, the other is dealing with people.

　　Intolerance does not affect dealing with things. A scientist, eccentric personality, but his job is only a person in the laboratory with instruments, then, intolerance does not hurt. An employee in a workshop only deals with machines. Even if he doesn't get along with everyone, it doesn't prevent him from using his skills to produce exquisite products.

　　However, any manager must deal with people. Some people define management as "the ability to do a good job through others.". Once you deal with people, the importance of tolerance immediately shows up. The differences between people exist objectively. The essence of tolerance is to tolerate the differences between people. Whether people with different personalities, specialties and preferences can be united under the banner of organizational goals and vision depends on the tolerance of managers.

　　Tolerance is a kind of strong, not weak. The concession embodied in tolerance is purposeful and planned, and the initiative is in one's own hands. Helplessness and compulsion cannot be regarded as tolerance.

　　Only tolerance can unite the majority of people to recognize the direction with you. Only compromise can make unswerving and correct direction reduce confrontation. Only in this way can you achieve your correct goal.

　　It's yourself that makes you angry

　　——Huang Yuenan (general manager of Beijing Kushen Clothing Co., Ltd.)

　　My character and temper have always been praised, not easy to get angry, very considerate of others. In the past, I was quite satisfied with my temper, and seldom got angry. If I got angry with my subordinates occasionally, I had been prepared for a long time.

　　In other words, it is a kind of punishment for him. It is to prepare to find a suitable time to tell him that what he has done is wrong. It's a kind of calm and self-confidence. When your mood is not moved by external changes, it seems to be tolerant and magnanimous, but more confident and calm in reading. Tolerance or magnanimity, self-confidence and calm, can do such a person, there is a good interpersonal relationship, people are willing to associate with you, we all think you are a person to rely on, worthy of heart, let people relax. As leaders, teachers and parents, in fact, no matter what role you play, you should maintain this attitude.

　　In the last two years, I've started to change and get angry easily. It's not someone else's reason, it's not that others have changed, it's me. The reason why I become angry is to pursue something that I think I can't do; when I face difficulties, I don't have a better way, but I want to use strength to make people identify with me; or, when I'm not satisfied with other things, I use the trouble to play. In a word, it's not self-confident, it's not easy. So, it's not other people who make you angry, but yourself.

　　This kind of mood is very dangerous. When you get angry, even if you just frown, you will affect others' emotions, you will hurt others, interpersonal relationship will become more and more tense, people around you will be less and less, and cohesion will be less and less. If we really understand that it is not others who make you angry, but ourselves, then when we are angry, we can find the reason from ourselves, and maybe we have less chance to be angry.

　　Atmosphere is more important than system

　　——Yu shengkuan

　　In many enterprises, being late is a chronic disease. One of my entrepreneur friends came up with a brilliant idea to make his enterprise completely eliminate the phenomenon of being late.

　　Instead of imposing a penalty, he asked the employees to arrive a quarter of an hour early and exercise in the square. The square is in the entrance of the enterprise gate, and the latecomers must walk to the queue of their own units in full view of the public. How can I get there? This will embarrass the latecomers. Another, go to their own unit to do exercises, and to the Department exposed light, latecomers have a layer of psychological pressure.

　　This "crooked" idea is very clever to cure the chronic disease of being late. At the same time, it also brings many unexpected effects.

　　First of all, morning exercises can make employees start the day's work happily and spiritually; secondly, employees do not want to lose face for their department because of being late, which virtually increases the collective sense of honor and enhances the cohesion of the unit.

　　The late entrepreneur may unconsciously use the influence of form on content. But the actual effect is that in his enterprise, the chronic disease of being late has been replaced by a more healthy and upward atmosphere.

　　This gives us a very important enlightenment: in order to solve management problems and create corporate culture, managers need to pay attention to details and skills, and even need managers to design some forms and rituals with great consideration.